Men's Winter Slim Fit Wool Coat With Detachable Inner Collar

This policy is applicable to ( Worldwide) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.


HANDLING & ORDER CUT-OFF TIME:
 
Handling time is (1-2) Business Days (Monday to Friday)
Order cut-off time will be 5:00 PM (GMT+00:00) Edinburgh, London Time

Delivery Terms:
We use USPS/ UPA, DHL, and OSM to deliver the product.

SHIPPING COST AND TRANSIT TIME:

Free shipping of all orders in Worldwide

CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order,

WRONG ADDRESS
Remember, if you give us the wrong address and you are not there, the product will be stored in our store again. You will have to bear the full shipping cost for giving the wrong address.

Cancellations

If you change your mind before you receive your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, 

Customer support: 24/4

Phone: +44 7877828139
Email: support@boxese.com
Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@boxese.com. Please note that returns will need to be sent to the following address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@boxese.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@boxese.com.

Trade name: UNISONMEN LTD

Phone number: +44 7877828139

Email: support@boxese.com

Physical address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

Trade number: 14400026